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If you have feedback for TechNet Subscriber Support, Click here to learn more. According to your description, your Outlook has been connected to the network.

Please remember to mark the replies as answers if they helped. Get-MessageTrackingLog cmdlet and see whether there is any clue in the message tracking log. We have about 250 users, 3 2013 exchange server DAG (2 local and 1 hotsite) exchange server DAG (online archives) Users are on Win10 1703 with Office 2016. Get-ServerHealth | ?īesides, please have a look at the Event Logs and see whether there are any related warnings or errors. emails stuck in outlook outbox We have this on going issue where at random, sent emails are getting stuck in the users outbox. Since restarting the service could fix the issue, we may try running the following command to retrieve the UM.CallRouter health set details, then review the command output to see there is any ‘Unhealthy’ state reported by the monitors. Step 4: Using the cursor, drag the email from the Outbox to Drafts. Stage 3: Click your Outbox folder to open it. Doing so will prevent Outlook from trying to send email. Step 2: Click Work Offline to switch Outlook to offline mode. >The only way I found to send these mails is to restart the .CallRouter.exe service, then afer a while some of the mails are automatically sent and for some others I need to open them and click on send. Stage 1: Click the Send/Receive tab in the Outlook Ribbon. How many users are affected by this issue? Are these stucked emails normal emails or voice mails?ĭo you have UM deployed in your Exchange organization?

Email messages stuck in outbox 2016